Luma Touch Support Forums

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PostPosted: Thu Dec 05, 2019 7:33 am 
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So while trying to upload to my Photo Album, about 90% through the render, this lovely window popped up saying,
“Error Uploading Movie
PHPhotosErrorDomain code-1
2.1.1.1054”

Anyone? This file has been consolidated (couldn’t optimize as I don’t have 280GB to give on the iPad Pro 12.9” 2018). Thanks in advance.


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PostPosted: Thu Dec 05, 2019 8:47 am 
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I will ask the developers

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.. Good things come to those who wait


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PostPosted: Thu Dec 05, 2019 9:38 am 
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And here's the answer

'It could be lack of space (they should check amount of space). If not space, workaround is to have them export to "Other App / Airdrop" and when the Share Sheet appears, select "Save Video" which is basically the same as exporting directly to Photos'

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PostPosted: Thu Dec 05, 2019 7:14 pm 
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Okay. I’ll try that tomorrow. Thank you.


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PostPosted: Tue Dec 10, 2019 7:16 am 
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Really hope the team is looking into this and will have a fix soon. I got the error message AGAIN. It’s been all over on the Luma Users group on Facebook. At least 2 people per day are posting about this error message. VERY frustrating. Would love for this tool to be reliable but after 9 months of using this app, it’s proving not. Unfortunate.


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PostPosted: Tue Dec 10, 2019 7:49 am 
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Sorry to hear you're still having problems

Can you contact support directly please

support@luma-touch.com

They will work with you to hopefully fix it

Can you include a link to this thread too

Let us know how you get on

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.. Good things come to those who wait


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