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LumaFusion 3.0.9 is now available in the App Store


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PostPosted: Sun Oct 10, 2021 6:13 am 
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I just tried to add some music to a project by clicking on the Storyblocks menu in LumaFusion. Now I’m stuck looking at a spinning asterisk that will not go away. Seems like it can’t connect to the required server. I have tried force closing LumaFusion and rebooting the iPad, but when I restart LumaFusion, I just get the spinning asterisk.

As a result, I can’t do anything at all.

Please help.


2017 iPad Pro
iOS 15.0


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PostPosted: Sun Oct 10, 2021 6:22 am 
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Just found this on the LumaTouch website. Looks like I’m stuck for five hours.

Storyblocks Outage for 5 hours on October 10

There is a scheduled maintenance and downtime of Storyblocks on Sunday, October 10 between 7:45am and 1pm EDT. You many be unable to use Storyblocks during this time.

We are apologize for any inconvenience.


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PostPosted: Sun Oct 10, 2021 7:23 am 
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Yep, that's correct

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PostPosted: Sun Oct 10, 2021 9:28 am 
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Back up and running properly.
It would be nice if the app didn’t get stuck in an infinite loop looking for the server.


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PostPosted: Sun Oct 10, 2021 10:45 am 
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How would it know if the server was undergoing maintenance as opposed to being down?

That's why it keeps trying to connect to the server

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PostPosted: Mon Oct 11, 2021 7:33 pm 
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Quote:
How would it know if the server was undergoing maintenance as opposed to being down?

That's why it keeps trying to connect to the server
A few lines code could easily detect no response after repeated attempts and drop back to the previous menu selection. Basic error handling.


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PostPosted: Tue Oct 12, 2021 5:38 am 
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Quote:
Quote:
How would it know if the server was undergoing maintenance as opposed to being down?

That's why it keeps trying to connect to the server
A few lines code could easily detect no response after repeated attempts and drop back to the previous menu selection. Basic error handling.
Agree. Is not a good user experience for the app to hang rendering it unusable simply because it can't connect. 3 retries and then a message saying to try again later, releasing the app to the user is more than enough.

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Gear: 2021 12.9" M1 iPad Pro 256GB - 2021 8.3" iPad mini 64GB - iPhone 12 64GB
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