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PostPosted: Mon Oct 28, 2019 3:02 pm 
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WD my cloud over wi fi in LF I can normally see raw / png and of course j peg.
Not to mention .mov so on.

Now I see only .mov
All firmware up to date.
OS up to date.


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95EDE243-99FF-44A2-BFFA-A72F7068B739.jpeg
95EDE243-99FF-44A2-BFFA-A72F7068B739.jpeg [ 685.67 KiB | Viewed 2886 times ]

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PostPosted: Thu Oct 31, 2019 2:27 am 
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Hi Rob,

I also experience this lack of thumbnail when browsing files from my WD Drive. In my case I cannot link via the LF WD option, but have to add the server manually via the Wireless/Network Drives Import Media option.

This “bug” will make the workflow more lengthy as the media will need to be copied to the device before a thumbnail can be seen.

Hope this gets fixed soon.

Regards,

Glenn.


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PostPosted: Thu Oct 31, 2019 3:59 am 
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Hello Glenn,

Many thanks for the input and ideas.
Did you perhaps let LF know by email ?

Idea, WD forum a guy by the name of Cat 08 I think is his or her name is
They used a small edit in the code for moving files across.

Claims to have improved performance by 50 percent.
23 seconds for transferring over wi fi 1 gig.
I can find the link if you are interested Glenn and post.

Regards Rob

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PostPosted: Thu Oct 31, 2019 5:50 am 
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Hi Rob,

No not let LF support know of this issue yet. My gut feel is that it’s something to do with the OS, in my case I have experienced this problem on iPhone and iPadOS.

When I use the OS files app and browse to my network connected WD drive, I can see the files but they do not have thumbnails either, so maybe LF uses the same Apple methods for browsing and displaying the files hence a lack of thumbnail. I have noticed that when browsing using the files app, although there is no thumbnail, when you select it, the app appears to “fetch” a copy of it and then shows the image along with other info.
Attachment:
A468C753-9239-4A93-8977-65384C134656.png
A468C753-9239-4A93-8977-65384C134656.png [ 727.84 KiB | Viewed 2470 times ]
Thanks for the offer but I’m managing with my workflow at the moment but it would be good to get the issue resolved.


Glenn.

UPDATE: Just emailed support with reference to this thread.


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PostPosted: Thu Oct 31, 2019 10:51 am 
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Hi Glenn,

Palace pier know it well.

With your camera these are in RAW file ? and if so which camera please ?
I have been on WD site and my camera is supported, yet I never had preview of thumb nails, to get around this Bill.
I used file browser as this supports RAW and all other, but for PSD preview's in IOS candy land.

Or is it OS for iPad's

Oh WD did not know why my files were not supported in WD.
A year back LF while scanning the WD my cloud drive would show preview of RAF files when using the interface of LF.


Regards Rob

https://flic.kr/p/2hyvrex

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Rob Chisholm


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PostPosted: Thu Oct 31, 2019 12:59 pm 
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Raw image previews maybe of some help Bill.

Regards Rob


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B7C5368A-200F-4923-9CFB-61E9BD56E5C7.jpeg [ 1.24 MiB | Viewed 2360 times ]

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Life is for now and not tomorrow.
Live your dreams, rather than dream about your dreams.

Rob Chisholm
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PostPosted: Thu Oct 31, 2019 2:56 pm 
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Rob, I don’t use RAW files, the ones shown are jpg.

Glenn.


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PostPosted: Mon Nov 04, 2019 3:49 pm 
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Hi all,

If you browse the media with the MyCloud app on the same device as LF, can you see the thumbnails/previews from there?

We have had other intermittent reports of issues with WD, but have not been able to reproduce.

So, you might also try selecting that SMB drive that you've setup in the Files app from LumaFusion in the 'Files' library:
Here is an article that describes the setup. https://luma-touch.helpscoutdocs.com/ar ... lumafusion

and see if that works any differently.

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Chris P. Demiris
LumaTouch


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PostPosted: Tue Nov 05, 2019 3:28 am 
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Hi Chris,

Many thanks for your emails response and info here.

This is interesting. I have tried as you suggested and I can see thumbnails for my videos and photos.
What is odd is that you suggest trying to browse the WD location in either the files app or WD MyCloud, and whilst I can navigate the folders, no videos or photo thumbnails are displayed.

I have actually got a support case with Apple at the moment with regards to the files app not showing thumbnails and their third level support cannot at this moment confirm whether this is expected behaviour or it should show thumbnails.

The support advisor is awaiting feedback from the Apple engineering team to confirm.

For now I have a solution in LF, thanks for the guide Chris.

I will update this thread when I hear further from Apple.

Regards, Glenn.


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PostPosted: Tue Nov 05, 2019 6:47 am 
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I answer both Glenn and Chris here,

Glenn the "A year back LF while scanning the WD my cloud drive would show preview of RAF files when using the interface of LF."

Was pointing what you now understand.

Chris my cloud app does not support my camera in preview (WD site says it does)

WD app supports jpeg, png you need to click to see, so really only good for jpeg.

I been using the LF interface since it supported WD drives and was my only means to see Raw images.
90 % what I take is Raw.

Recently LF gave no previews of the WD over wifi (see top of screen, later in the week and still holding steady previews in LF off WD drive works again.

Why who knows why:)

Regards Rob

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Life is for now and not tomorrow.
Live your dreams, rather than dream about your dreams.

Rob Chisholm


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