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PostPosted: Fri Feb 14, 2020 12:00 pm 
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Hi guys, I'm going nuts right now. My LF updated itself today and now all my projects doesn't work anymore. IF the playback works, the sound is gone. Storyblocks audio and Video Audio is not hearable. I use the 1TB 2019 iPad Pro with iPadOS 13.3.1, so diskspace and RAM shouldn't be the problem. I already de- & reinstalled LF. Many restarts where made. I'm going crazy. I just want my old version back. Nothing works right now. Playback is freezing, export fails even after optimization. Even new projects are affected by this behavior of LF. I really need an Obi-Wan right now because he could be my only hope...


Last edited by Keks on Mon Feb 17, 2020 1:14 am, edited 1 time in total.

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PostPosted: Fri Feb 14, 2020 2:00 pm 
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Hi Keks

Sorry to hear you're having problems

I know this sounds a bit 'Janet and John do computers' but have you turned your iPad off and on again by using the slider rather than just closing and restarting the app?

(you shouldn't have to do that)

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PostPosted: Fri Feb 14, 2020 2:11 pm 
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Hey Dave, I did both. In different variations.
I mean, I even reinstalled LF without positive effect.
That's why I'm here now.


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PostPosted: Fri Feb 14, 2020 3:24 pm 
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Yeah, I kinda guessed you’d already done that

I’m a beta tester but I keep a ‘vanilla’ release version on my iPhone.
When 2.2 came out I just updated when the App Store told me the new one was available which it did without any problems
(I know that doesn’t help you)
I can’t, at the moment, come up with what’s causing it

Can you change the preview settings to ‘fastest’ in Preferences and create a small project just using stuff from ‘Photos’ and report back please

Edit: Is your project or your export set to 59.94 FPS? If it is, can you try at 30 FPS

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PostPosted: Fri Feb 14, 2020 9:24 pm 
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Had the same problem after update with the sound being gone after playback.
The problem stopped when I optimized and consolidated the project.
But it took a lot of space as I am only working on a 32 gig ipad.

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Somnio Project
https://www.youtube.com/channel/UCvl-XN ... gZY3hvQ-eA
Edited using Lumafusion



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PostPosted: Sat Feb 15, 2020 12:48 am 
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Hi ngeyobslash

What FPS was your project set to?

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PostPosted: Sun Feb 16, 2020 2:08 am 
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Quote:
Can you change the preview settings to ‘fastest’ in Preferences and create a small project just using stuff from ‘Photos’ and report back please
Nothing changed. Playback window is black and the playback button greyed out.
Quote:
Edit: Is your project or your export set to 59.94 FPS? If it is, can you try at 30 FPS
Yes, I'm filming in 59.94 FPS with DJI Products. (Osmo Pocket, Osmo Action and Mavic 2 Pro)
Setting up the Project to 30FPS enable the Playback with Sound. But itˋs not the quality I wanˋt or need...
It worked like a charm before the update. How can I get this experience back?


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PostPosted: Sun Feb 16, 2020 4:56 am 
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Hi Keks

I think we are getting there, thanks

I will let the developers know

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PostPosted: Sun Feb 16, 2020 5:57 am 
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Dave,

I set my export to 23.94 fps.

Should I stick with 24fps instead?

But the project went fine after optimization.

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Somnio Project
https://www.youtube.com/channel/UCvl-XN ... gZY3hvQ-eA
Edited using Lumafusion



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PostPosted: Sun Feb 16, 2020 12:45 pm 
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Quote:
Hi Keks

I think we are getting there, thanks

I will let the developers know
Thanks Dave! I hope they can fix this soon... :(

EDIT: I tested a few Settings, 60 FPS instead of 59,94 will work with my old projects, even with sound! Fascinating! Seems like something is wrong with 59,94...


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