Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found by emailing support@luma-touch.com.
It is currently Tue Sep 25, 2018 10:30 am

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For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 1.6.7 is now available on the App Store, which includes a number of improvements and bug fixes.


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PostPosted: Thu May 17, 2018 10:27 pm 
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Joined: Thu Sep 28, 2017 4:09 pm
Posts: 9
I'm having problems when trying to import music files from Dropbox. The file fails to import, and I'm given an error in the attached file. I've checked the file, and it's good. It plays properly, I've tried downloading other similar mp3s and they all fail to import properly. I've tried the usual restart the app, restart the iPad, log out and back in to Dropbox. No joy.

Is anyone having a similar problem?


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PostPosted: Fri May 18, 2018 2:22 am 
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Grand Master
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Joined: Fri Mar 01, 2013 3:21 pm
Posts: 1521
Location: A small island off the coast of Europe
Hi phorne96

Can you try deleting and reinstalling the app?

If you still get the error can you let support know directly, using the support page at https://luma-touch.com/support.

_________________
.. Good things come to those who wait


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