Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found by emailing support@luma-touch.com.
It is currently Tue Sep 25, 2018 10:30 am

All times are UTC-07:00


For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 1.6.7 is now available on the App Store, which includes a number of improvements and bug fixes.


Post new topic  Reply to topic  [ 6 posts ] 
Author Message
PostPosted: Thu May 17, 2018 10:39 am 
Offline

Joined: Tue May 01, 2018 2:27 pm
Posts: 3
Every time I try to delete a project, the app crashes after the most recent update.

I need to be able to delete projects! HELP!

Iphone 6s plus

I tried closing everything else, powered down the phone and reopened it. keeps crashing.


Top
   
PostPosted: Thu May 17, 2018 12:19 pm 
Offline
Grand Master
Grand Master
User avatar

Joined: Fri Mar 01, 2013 3:21 pm
Posts: 1521
Location: A small island off the coast of Europe
Can you delete and reinstall the app?

EDIT: just noticed 1.6.2 is in the App Store - do you have that version?

_________________
.. Good things come to those who wait


Last edited by knobbydave on Sat May 19, 2018 6:17 am, edited 1 time in total.

Top
   
PostPosted: Fri May 18, 2018 2:21 pm 
Offline
Novice
Novice

Joined: Fri May 18, 2018 2:04 pm
Posts: 11
Location: Toronto, CANADA
I just downloaded (and joined this group), because I'm having the same issue. My iPad crashes when I try to delete any project.


Top
   
PostPosted: Sat May 19, 2018 6:13 am 
Offline
Grand Master
Grand Master
User avatar

Joined: Fri Mar 01, 2013 3:21 pm
Posts: 1521
Location: A small island off the coast of Europe
Hi Gerry

I know you've just downloaded the app etc

Can you delete and reinstall and let us know if the problem persists please

Cheers

EDIT: just noticed 1.6.2 is in the App Store - do you have that version?

_________________
.. Good things come to those who wait


Top
   
PostPosted: Sat May 19, 2018 6:24 am 
Offline
Novice
Novice

Joined: Fri May 18, 2018 2:04 pm
Posts: 11
Location: Toronto, CANADA
Since I’m fundamentally lazy and didn’t want to reinstall the app in fear of losing what I already had of value saved up, I tried one last thing before going down that route. Using the “my files” option on my iPad, I deleted the problematic files. That did the trick. What’s odd is that I saved my projects and movies to my NAS before deleting them off my iPad. When I restored them to my iPad, there were no further issues. I did notice some of the files on the iPad started and ended with % characters. Perhaps that might mean something to the developers. In any event, that worked for me. Oh by the way, I am running version 1.6.1.


Top
   
PostPosted: Sat May 19, 2018 7:22 am 
Offline
Grand Master
Grand Master
User avatar

Joined: Fri Mar 01, 2013 3:21 pm
Posts: 1521
Location: A small island off the coast of Europe
Thanks for the update Gerry

.... time to get 1.6.2 ... just in case :)

_________________
.. Good things come to those who wait


Top
   
Display posts from previous:  Sort by  
Post new topic  Reply to topic  [ 6 posts ] 

All times are UTC-07:00


Who is online

Users browsing this forum: Bing [Bot] and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Limited