Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact
It is currently Tue Mar 20, 2018 4:35 pm

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For answers to frequently asked questions please see our support page You can contact us from our support page, or email us directly at

LumaFusion 1.5.3 is now available on the App Store. This update adds Korean Localization, new aspect ratios, and fixes some issues

LumaFX 2.5 is now available on the App Store. This adds new ways to import media, and fixes the issue with importing LUTs

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We strive to provide a safe, fun environment for our forum members to discuss our apps, and other related creative tools and experiences. We will not tolerate disrespectful comments to other members. Please keep comments topical, and criticisms positive.

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PostPosted: Wed Sep 27, 2017 4:50 pm 

Joined: Sun Mar 05, 2017 8:38 am
Posts: 35
This is so frustrating. I recently updated iOS. You’d think that was good enough. No. They had another update again. So I did, not imagining I would have another issue with my video. So now all the videos have red lines through them. My tablet has been connected to internet all day but none have downloaded. Do I have to spend hours again fixing this? I had everything done. All my videos are on my tablet. Why do They go away? I was so close to being done with this for good. What Do I have to Do? There are no clouds. They are checked. Just red lines through them. The only ones ok are the photos. I don’t know what to do.

So tired of this.


PostPosted: Wed Sep 27, 2017 6:24 pm 
Site Admin
Site Admin

Joined: Mon Feb 25, 2013 6:17 pm
Posts: 1191

I emailed you separately, figured it would be a faster way to communicate than using the forum


Androu Morgan


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