Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact support@luma-touch.com.
It is currently Sun Dec 17, 2017 10:07 pm

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For answers to frequently asked questions please see our support page https://luma-touch.com/support. You can contact us from our support page, or email us directly at support@luma-touch.com.

LumaFusion 1.4.8 is now available on the App Store. This update resolves some audio preview issues as well as other bug fixes

LumaFX 2.4.3 is now available on the App Store. This fixes additional issues for iOS 9 users

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We strive to provide a safe, fun environment for our forum members to discuss our apps, and other related creative tools and experiences. We will not tolerate disrespectful comments to other members. Please keep comments topical, and criticisms positive.



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PostPosted: Mon Aug 07, 2017 5:57 am 
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Joined: Mon Aug 07, 2017 5:54 am
Posts: 3
I try to render a GoPro 5 videoes but always hang in 1:05:00. It's full HD. Not matter to camera roll or google drive. Any idea why?


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PostPosted: Mon Aug 07, 2017 8:37 am 
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 1027
Hello Pangwu

There is something in the timeline that is causing the problem.
Try moving some clips at the start of the timeline to a different track.

Would you also send a screen grab of the timeline.

regards

Androu Morgan

LumaTouch


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PostPosted: Mon Aug 07, 2017 6:07 pm 
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Joined: Mon Aug 07, 2017 5:54 am
Posts: 3
After moving the first clip to another track, it worked now. Is it a known bug?


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PostPosted: Mon Aug 07, 2017 7:28 pm 
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 1027
Hello Pangwu

yes, it is a known bug. We are working on it, it's a difficult bug to find.

regards

Androu Morgan

LumaTouch


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PostPosted: Mon Aug 07, 2017 11:26 pm 
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Joined: Mon Aug 07, 2017 5:54 am
Posts: 3
Thanks. Hope can fix it soon


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