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Luma Touch (luma-touch.com) provides support and a great community for Luma Touch apps. Email info@luma-touch.com to get the registration code (or find it in the app store description).
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LumaFusion 1.3.6 is now available on the App Store. This update improves editing performance and fixes a few issues.
LumaFX and LumaClip 2.3.1 are now available on the App Store. This fixes export problem for iOS 9 users

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 Post subject: Audio clipping help!
PostPosted: Thu Jun 15, 2017 7:26 am 
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Joined: Tue May 30, 2017 7:09 pm
Posts: 3
Not sure how to explain this without going overboard or being long winded.

I created a video and turned down/off all the audio from the video I just want music only.
Playing the video throughout the 3min video the audio clips or you can hear audio ever though I have it off it happens About 8-10 times throughout the whole video even with audio all off and I removed the music completely. It happens at the start of a new clip
I have put over 18 hours in this and do not want to start over 😤
Any suggestions or ideas why this is happening?
Anything else I can provide that would help you understand my situation more ?


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 Post subject: Re: Audio clipping help!
PostPosted: Thu Jun 15, 2017 7:41 am 
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Joined: Tue May 30, 2017 7:09 pm
Posts: 3
Trying to upload a video snippet but it is telling me I am not allowed to ?
Something's to note when I open the box to the left for Colin controls and keep it open no audio will play when I close it the audio clipping plays.


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 Post subject: Re: Audio clipping help!
PostPosted: Thu Jun 15, 2017 3:00 pm 
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Joined: Mon Feb 18, 2013 11:01 pm
Posts: 2801
Hi Trevlan,

It looks like we are helping you over email - we will let you know when the 1.4 build is available.

_________________
Terri Morgan
LumaTouch


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 Post subject: Re: Audio clipping help!
PostPosted: Sat Jun 17, 2017 7:33 am 
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Joined: Tue May 30, 2017 7:09 pm
Posts: 3
Yes, thank you for the help. Customer service at its finest. Stuff happens it is how we work through them that matter.


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 Post subject: Re: Audio clipping help!
PostPosted: Mon Jun 26, 2017 8:24 am 
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Joined: Mon Jun 26, 2017 8:20 am
Posts: 2
I just bought and downloaded this app and I'm having the same issue.

Has a fix been found yet?


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 Post subject: Re: Audio clipping help!
PostPosted: Mon Jun 26, 2017 9:15 am 
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 799
Hello clee130

Yes, we are re-designing the audio engine for the app. It will be in the 1.4 release.

We hope to have that released as soon as possible.

regards

Androu Morgan

LumaTouch


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 Post subject: Re: Audio clipping help!
PostPosted: Mon Jun 26, 2017 4:46 pm 
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Joined: Mon Jun 26, 2017 8:20 am
Posts: 2
So, in the meantime, there's no other workaround or solution?


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 Post subject: Re: Audio clipping help!
PostPosted: Mon Jun 26, 2017 7:58 pm 
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 799
Hello clee130

yes, there are a couple of things that you could try

1. slip trimming the audio by a frame or two.

2 moving the audio clips to another audio track

Obviously these solutions may not work in all circumstances, but we have found them to work.

The issue that causes these problems appears to be fundamental to AVFoundation which is part of the iOS. That is why we are developing our own audio processing to alleviate the issue.

Regards

Androu Morgan

LumaTouch


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