Luma Touch Support Forums

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For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 2.1.1 is now available in the App Store


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PostPosted: Mon Jun 24, 2019 2:42 am 
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Hi,

I have just updated version 2.0.0.989, I’m too suprise that player has been increased from 3-6. It’s great for us.

Now I’m using version 2.0 on iPadOS 13, new OS version for iPad but I got the problem:

1. Couldn’t export to movie after editing movie. Final step press export button, app immediately out.
2. I use Photo of Apple to edit photos and movies, when come back app, it cannot reconigze those files and show miss files


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PostPosted: Mon Jun 24, 2019 6:40 am 
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Hi user

Not yet - there's an update in the pipeline (nearly at the end of the pipeline I believe)

_________________
.. Good things come to those who wait


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PostPosted: Mon Jun 24, 2019 11:19 am 
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Joined: Mon Jun 24, 2019 10:57 am
Posts: 2
I purchased LumaFusion and used it for the first time this weekend on my new iPad Mini to edit some 4K footage shot on my Osmo Pocket. All I can say is wow. I'm coming over from Premiere Pro on my desktop and I don't feel limited at all, it's just so powerful and intuitive.

BUT as you could imagine, I am one of those impatient people who had to try out iOS 13 early, so I haven't been able to export my work. I imagine this is because of the change in how files are stored and accessed in "iPadOS". Just wanted to say that I love what you guys are doing with this product and wanted to echo OP's sentiment as I also am having this issue. I will be patiently awaiting the fix.


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PostPosted: Tue Jun 25, 2019 11:01 pm 
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Quote:
Hi user

Not yet - there's an update in the pipeline (nearly at the end of the pipeline I believe)
Hi,

After updating 2.0.1, I couldn’t start the app, just see LumaTouch logo long time and out.


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PostPosted: Wed Jun 26, 2019 12:03 am 
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Joined: Mon Jul 17, 2017 9:20 am
Posts: 17
uninstall Lumafusion, reboot your ipad and install it again...thats worked for me.


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PostPosted: Wed Jun 26, 2019 12:05 am 
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Joined: Mon Jul 17, 2017 9:20 am
Posts: 17
Quote:
Hi,

I have just updated version 2.0.0.989, I’m too suprise that player has been increased from 3-6. It’s great for us.

Now I’m using version 2.0 on iPadOS 13, new OS version for iPad but I got the problem:

1. Couldn’t export to movie after editing movie. Final step press export button, app immediately out.
2. I use Photo of Apple to edit photos and movies, when come back app, it cannot reconigze those files and show miss files
i had the same problems.... uninstall everything, reboot and intsall it again.

Also, you have to rrvert to originals videos in apple photos app.


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PostPosted: Wed Jun 26, 2019 5:49 pm 
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Joined: Mon Jun 22, 2015 6:20 pm
Posts: 38
Quote:
uninstall Lumafusion, reboot your ipad and install it again...thats worked for me.
In this case, I will lost all my project. :D


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PostPosted: Wed Jun 26, 2019 10:01 pm 
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Joined: Tue Jan 08, 2019 12:05 am
Posts: 18
You can export your projects on external drives or iCloud.


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PostPosted: Wed Jun 26, 2019 10:30 pm 
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Joined: Wed Jun 26, 2019 3:41 pm
Posts: 6
There is a new version out today which has solved issues with 13 beta for me.


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PostPosted: Thu Jun 27, 2019 9:08 am 
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Joined: Mon Jun 24, 2019 10:57 am
Posts: 2
The new update solved my issues and I was able to export my videos. Thank you so much for fixing this quickly.


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