Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found by emailing support@luma-touch.com.
It is currently Tue Jan 22, 2019 6:41 pm

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For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 1.7 is now available in the App Store. This update includes great new features like search and sort in the library, soft edges and curved corners in cropping, and our new integration with Storyblocks, a great royalty-free library of video, audio and sound effects. A sample of clips are included free, with a low-cost subscription available in-app for access to the full library


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PostPosted: Wed Jan 02, 2019 1:56 pm 
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Site Admin
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Joined: Mon Feb 18, 2013 8:26 pm
Posts: 210
Location: Sandy, Utah
For those having export issues, one thing to try is to Export Movie and select the "Video Only" option. If that exports ok, it's an indication that the audio in one or more of your clips may be unreadable by iOS.
You can also try doing an "Audio Only" export and see if that works (which would indicate a (less likely) issue with the video stream).
In any case, please do contact us at support@luma-touch.com and we'll work to determine the cause in your case.

_________________
Chris P. Demiris
LumaTouch


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PostPosted: Tue Jan 08, 2019 9:49 pm 
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Apprentice
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Joined: Fri Dec 01, 2017 10:37 pm
Posts: 63
Mine were Christmas gifts as well

Needless to say I still have empty usb sticks

Where is optimize and consolidate?

I mean that is a good idea to export video or audio only but since I used iOS video the video and it was edited in LumaFusion then this is likely not fruitful or is a LumaFusion error
I did use imovies as mentioned video but this is also iOS video

The only audio is the built in track stereo 2.0 and previous versions LumaFusion were fine
Another track was added but similarly was used in previous projects
Similarly my imovies and video camera media have not changed as per my sig... so

So this is clearly a new bug in Lumafusion

_________________
IPad Pro 12.9 inch 2017/18 - 256gb 11.3.1
Media Panasonic v770 HD 1080p 59.9fps MP4 2 ch audio
Projects 50 min long 60 fps 1080p 16:9


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PostPosted: Tue Jan 08, 2019 10:45 pm 
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Apprentice
Apprentice

Joined: Fri Dec 01, 2017 10:37 pm
Posts: 63
also i see Luma is using 14gb but cannot find any files in Files under Luma this large/sum
my rendered movies folder is missing/not there

clearing Recently Deleted does nothing

_________________
IPad Pro 12.9 inch 2017/18 - 256gb 11.3.1
Media Panasonic v770 HD 1080p 59.9fps MP4 2 ch audio
Projects 50 min long 60 fps 1080p 16:9


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