Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found by emailing support@luma-touch.com.
It is currently Tue Nov 20, 2018 11:21 pm

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For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 1.7 is now available in the App Store. This update includes great new features like search and sort in the library, soft edges and curved corners in cropping, and our new integration with Storyblocks, a great royalty-free library of video, audio and sound effects. A sample of clips are included free, with a low-cost subscription available in-app for access to the full library


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PostPosted: Sun Jul 15, 2018 3:30 am 
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Joined: Sun Jul 15, 2018 3:24 am
Posts: 1
Hi,

Today my phone was restored to factory settings at the Apple Store as a means to troubleshoot. Afterward, I restored my phone from an iCloud backup. Why is my media still missing? Shouldn't the app contents have been backed up in the my iCloud back up. This means I lose the ability to edit any video that Ive done in the past. I have hundreds of videos! This makes no sense. Also, I have an iTunes backup. Should I restore from it? Would that make a difference? I'm desperate.


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