Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found by emailing support@luma-touch.com.
It is currently Fri Nov 16, 2018 5:13 am

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For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 1.7 is now available in the App Store. This update includes great new features like search and sort in the library, soft edges and curved corners in cropping, and our new integration with Storyblocks, a great royalty-free library of video, audio and sound effects. A sample of clips are included free, with a low-cost subscription available in-app for access to the full library


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PostPosted: Thu Jun 28, 2018 11:32 am 
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Joined: Thu Jun 28, 2018 11:27 am
Posts: 2
Hi,

I’m new to LumaFusion so this may be a stupid question. I have just put together a 1.5min compilation of GoPro footage in 2.7k 60fps format with some backing music and a title screen. Really quite basic. It previews nicely in the LumaFusion app on my iPad Pro, but when I have tried to export it to either photos, YouTube or the “rendered movies folder” all I have managed to get is a black screen with the backing music and intro writing - there is none of the video footage at all.

Can anyone give me some pointers as to what I may be doing wrong?? I have not modified any of the export settings.

Thanks in advance!


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PostPosted: Thu Jun 28, 2018 11:56 am 
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Adept
Adept

Joined: Tue Feb 20, 2018 10:24 am
Posts: 118

Hello Imyers,

I'm sorry that you're dealing with this issue.

Quick questions...
- What version of LumaFusion are you using?
- What iOS version are you using?
- What iOS device are you?

Best,

Keith Woodard II

LumaTouch


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PostPosted: Thu Jun 28, 2018 12:56 pm 
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Joined: Thu Jun 28, 2018 11:27 am
Posts: 2
Hi Keith,

Thanks for your quick reply! I managed to sort it out...user error as expected. I had accidentally moved the location of the file on my iPad, thinking it was a different clip I was moving.

Feeling pretty stupid right now :roll:

Cheers,

Lance


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PostPosted: Thu Jun 28, 2018 12:58 pm 
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Adept
Adept

Joined: Tue Feb 20, 2018 10:24 am
Posts: 118

Not a problem Lance.
I'm glad things are back on track for you!

Best,

Keith Woodard II

LumaTouch


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