Luma Touch Support Forums

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It is currently Thu Jun 21, 2018 10:23 pm

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For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 1.6.4 is now available on the App Store. This update includes major fixes for audio sync issues that users have experienced in some projects

LumaFX 2.5 is now available on the App Store. This adds new ways to import media, and fixes the issue with importing LUTs


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PostPosted: Sat May 19, 2018 1:51 pm 
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Joined: Sat May 19, 2018 1:39 pm
Posts: 3
I have been editing a project for a few months but have not used Luma for at least 3 weeks due to life.

Everything was fine the last time I used it. Nothing wacky.

Today, I did the 1.6.2 update and now all my pictures are wacky. Even though supposedly this update was supposed to fix said issues that I DID NOT have before I updated.

Here are the issues:
Any screen shot I have taken, whether it's something from online or even a screen shot of one of my own photos ends up being squished vertically and NONE of my edits (like resizing and removing white edges and tabs) are reflected. The same thing for my own photos that I edit right on my ipad. So basically, the only photos I can use are original, un-edited versions. Not good.

What's up?


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PostPosted: Sat May 19, 2018 11:32 pm 
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Joined: Fri Apr 06, 2018 2:44 pm
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I got the same issue today. I ended up removing the picture in question and adding it again.
Not sure if this will help the Luma-Touch dev team, but cloning the problematic picture, apparently cloned the issue as well. Only completely removing the picture and adding it again solved the problem.


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PostPosted: Sun May 20, 2018 6:11 am 
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Joined: Sat May 19, 2018 1:39 pm
Posts: 3
I have tried deleting and reloading the pictures in question...but it doesnt fix the problem for me. I even tried downloading LumaFusion on another device to see if my ipad was the prblem. Nope. Same thing happened on the other device.


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PostPosted: Sun May 20, 2018 8:09 am 
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I forgot to mention:
a) I deleted the picture.
b) Closed LumaFusion from the multitasking cards view.
c) Reopened LumaFusion and added the picture again.


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PostPosted: Sun May 20, 2018 8:39 am 
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Joined: Fri Mar 01, 2013 3:21 pm
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Location: A small island off the coast of Europe
Hi in7ermaster

Can you let support know about this please

support page at https://luma-touch.com/support

_________________
.. the needs of the many outweigh the needs of the few ... or the one


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PostPosted: Sun May 20, 2018 4:52 pm 
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Joined: Sat May 19, 2018 1:39 pm
Posts: 3
In7ermaster - Sadly, I did exactly what you have said and many more things. The only thing that is working for me is editing in Avery and using that version of my photos in Luma.

So maybe it is an issue with iOS photos???


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