Luma Touch Support Forums

Audio Bugs
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Author:  domehouse [ Thu Apr 05, 2018 8:25 am ]
Post subject:  Audio Bugs

I am having many issues with audio at the minute and unable to render out any projects correctly. Updated to the latest version on iphone 7 plus with latest IOS.

I have imported a licensed audio track as well as having recorded audio imported. After updating the app All of my audio is either skippng, making a glitchy noise or repeating sections. I have spent most of the day trying to come up with solutions. I have never had this issue before. When I have a bug I try not to contact support if I know it may just be my own software or hardware that has the bug. But if there are other users with the same problem then I will get in touch with them. Right now my app is useless unfortunately and cant export any of my 10 projects that I have finished. Ive not had much luck coming on the forum for answers to bugs so is it best just to contact support from now on? Anyone else having the same issues right now? Is there a solution? I have tried archiving and bringing the project back in, ive tried rendering audio and video separately, Ive tried exporting at several different settings.

Thanks in advanced

Author:  Dave Barton [ Thu Apr 05, 2018 9:49 am ]
Post subject:  Re: Audio Bugs

Hi domehouse

I know ‘you know what you’re doing’ :)

I’m not seeing that here since updating to iOS 11.3

Have you tried the obvious of completely restarting your iPhone again - sometimes Apples stuff gets stuck in the background (sorry for the non technical description) - I realise it will have rebooted when it updated

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