Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found by emailing support@luma-touch.com.
It is currently Sun Sep 23, 2018 3:23 pm

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For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 1.6.7 is now available on the App Store, which includes a number of improvements and bug fixes.


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PostPosted: Tue Mar 06, 2018 3:44 pm 
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Joined: Wed May 17, 2017 7:55 am
Posts: 15
I can confirm that HEVC support in iOS/macOS is currently a disaster.

Your iPhone X will convert the HEVC video to H.264 when airdropped, even to a modern iPad or Mac running High Sierra. Also when using Image Transfer on the Mac. The only way to keep the videos HEVC are to use the Photos App, according to a third tier Apple Support specialist. (Who also told me this was intended behaviour, because of course Apple doesn’t have bugs in their software :roll: )

I had an iPhone X for three weeks in November/December and decided to return it becuase of this (and other bugs), so it’s possible that is fixed by now. I’ll try again when the new phones come out in the fall.


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