Luma Touch Support Forums

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It is currently Tue Feb 25, 2020 8:58 pm

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For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 2.2 is now available in the App Store


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PostPosted: Mon Dec 25, 2017 1:36 pm 
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Joined: Wed Aug 16, 2017 1:13 am
Posts: 5
Hi folks,

I am very happy of your beautiful program. I have discovered a problem just yesterday night (the Xmas night!) while editing a short video.
After several tests and semplification of the project, the problem is very simply to describe and reproduce: the video objects on the timeline are not correctly synchronized with an audio track if it contains an MP3 song with variable bit rate (VBR), and the audio itself is different from what you make in the project.

To confirm this, just create a project made of a single audio track containing a VBR MP3. Then cut the end of the song in a recognizable point and export the film (or just export the audio). Play the file outside LumaFusion and you will see that the cut point is different from the wanted one (you obtain an audio file slightly longer of the part you select in the project - about 5 s more for a 2 m audio object).

If you put in the project a fixed bitrate MP3 song and cut it, the exported file is exactly as wanted. And the video objects (if any) are correctly synchronized. So the problem only affects VBR MP3s.

Please investigate on this and fix the bug in the next release (as VBR MP3s are quite common).

Thank you
Marco


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PostPosted: Tue Dec 26, 2017 1:29 am 
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Joined: Fri Mar 01, 2013 3:21 pm
Posts: 2552
Location: A small island off the coast of Europe
Hi MarcoM

Sorry you’re having problems

The Developers do still look at the forum, but it is now intended more for discussion

To enable them to capture bugs/problems in a more timely manner can you put details of your problem as below:

——————
The "Report Bugs & Request Features" forums will be renamed to "Discuss questions, bugs, and features". We will still monitor these for new bugs regularly, but we request that you email us at support@luma-touch.com (or use the contact form at https://luma-touch.com/support to make it easier to manage new issues and respond to you in a timely manner
——————

(And don’t forget it’s Christmas so they are having a well deserved break, so apologies in advance if the response is a bit slower than normal)

_________________
.. Good things come to those who wait


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