Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact support@luma-touch.com.
It is currently Sun Jun 17, 2018 6:47 pm

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For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 1.6.4 is now available on the App Store. This update includes major fixes for audio sync issues that users have experienced in some projects

LumaFX 2.5 is now available on the App Store. This adds new ways to import media, and fixes the issue with importing LUTs


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PostPosted: Fri Nov 17, 2017 6:17 pm 
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Joined: Mon Mar 20, 2017 7:47 pm
Posts: 14
Hi,

I used a png image with transparency and it worked fine. However, after returning to edit, the image re downloaded from iCloud and transparency was lost.

I suspect this was due to the project being saved in iCloud, which appears to not support png images. If so, here's a warning to not save projects with transparent images in iCloud.

If there's something else I've missed, please let me know.

Best,


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PostPosted: Thu Feb 22, 2018 1:56 pm 
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Site Admin
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Joined: Wed Feb 21, 2018 4:21 pm
Posts: 18
Odeno,

We've seen this issue crop up from time to time, and it seems like either the Photos app or storage in iCloud has a potential to remove transparency (like you said).

But we haven't really seen this issue when downloading from other sources like Dropbox, Google Drive, OneDrive, etc. We're keeping an eye on it, so keep us updated with your experience.

A good place to report specific instances of bugs like this is: support@luma-touch.com


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