Luma Touch Support Forums

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It is currently Wed Dec 13, 2017 1:22 pm

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For answers to frequently asked questions please see our support page https://luma-touch.com/support. You can contact us from our support page, or email us directly at support@luma-touch.com.

LumaFusion 1.4.8 is now available on the App Store. This update resolves some audio preview issues as well as other bug fixes

LumaFX 2.4.3 is now available on the App Store. This fixes additional issues for iOS 9 users


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PostPosted: Thu Nov 30, 2017 7:40 am 
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Grand Master
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Joined: Fri Mar 01, 2013 3:21 pm
Posts: 1159
Location: England
Hi Travel_Drone

Thanks for the link to your single previous post

Sorry it was missed

The developers have since then changed the way we need to report bugs

http://www.forums.luma-touch.com/viewto ... f=2&t=6066

They do monitor the forum still, but being a small team it's better to report bugs directly as outlined above

Sorry I can't help you myself, I am unable to reproduce what you are saying

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PostPosted: Fri Dec 01, 2017 12:12 am 
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Joined: Thu Oct 05, 2017 9:03 am
Posts: 10
It seems to happen to me when I've been injecting transitions but I haven't yet found the precise trigger.


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PostPosted: Fri Dec 01, 2017 10:44 pm 
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Joined: Fri Dec 01, 2017 10:37 pm
Posts: 8
This happens without transitions, and seemed to come in a recent update.
If you drag along it fixes itself


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PostPosted: Sat Dec 02, 2017 6:47 am 
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Joined: Mon Mar 20, 2017 7:47 pm
Posts: 7
I've noticed this periodic issue too.

I clear it by:-

1. Re entering edit for the clip concerned
2. Either make a change or ensure open dialogs are closed
3. Return to the main editing screen

I must admit, it's a haphazard workaround - I'll take note and be more specific when/if it next occurs


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PostPosted: Sun Dec 03, 2017 1:34 pm 
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Joined: Fri Mar 01, 2013 3:21 pm
Posts: 1159
Location: England
Can any of you make it reliably happen?

If you can, let us know how you do it - so we can try it and let support know: support@luma-touch.com

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