Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact
It is currently Fri Mar 23, 2018 6:58 pm

All times are UTC-07:00

For answers to frequently asked questions please see our support page You can contact us from our support page, or email us directly at

LumaFusion 1.5.3 is now available on the App Store. This update adds Korean Localization, new aspect ratios, and fixes some issues

LumaFX 2.5 is now available on the App Store. This adds new ways to import media, and fixes the issue with importing LUTs

Post new topic  Reply to topic  [ 2 posts ] 
Author Message
 Post subject: IPad Pro Error
PostPosted: Mon Oct 09, 2017 11:32 am 
User avatar

Joined: Sat Aug 19, 2017 3:30 am
Posts: 71
When importing .mov files into LF on the IPad Pro it always says “We have some problems” to show the respective timeline.

This comes with all codecs from GoPro, Sony and DJI and only on IPad since iOS 11 (current version). It’s working on the IPhone (11 iOS).

Also the older files which have worked weeks ago don’t work any more.

Omg...? :( :( :(

0F56367F-B526-45FF-B4E2-B80C8A8A3D59.png [ 1.21 MiB | Viewed 271 times ]

 Post subject: Re: IPad Pro Error
PostPosted: Thu Oct 12, 2017 1:31 pm 
Site Admin
Site Admin

Joined: Mon Feb 25, 2013 6:17 pm
Posts: 1201
Hello Travel_Drone

Are you restoring a project specifically or are you importing video clips?

At what point does that message pop up on the screen?

Let me know please


Androu Morgan


Display posts from previous:  Sort by  
Post new topic  Reply to topic  [ 2 posts ] 

All times are UTC-07:00

Who is online

Users browsing this forum: No registered users and 2 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Limited