Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact support@luma-touch.com.
It is currently Tue Dec 12, 2017 5:07 am

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For answers to frequently asked questions please see our support page https://luma-touch.com/support. You can contact us from our support page, or email us directly at support@luma-touch.com.

LumaFusion 1.4.8 is now available on the App Store. This update resolves some audio preview issues as well as other bug fixes

LumaFX 2.4.3 is now available on the App Store. This fixes additional issues for iOS 9 users


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 Post subject: IPad Pro Error
PostPosted: Mon Oct 09, 2017 11:32 am 
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Apprentice
Apprentice
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Joined: Sat Aug 19, 2017 3:30 am
Posts: 68
When importing .mov files into LF on the IPad Pro it always says “We have some problems” to show the respective timeline.

This comes with all codecs from GoPro, Sony and DJI and only on IPad since iOS 11 (current version). It’s working on the IPhone (11 iOS).

Also the older files which have worked weeks ago don’t work any more.

Omg...? :( :( :(


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Travel_Drone
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 Post subject: Re: IPad Pro Error
PostPosted: Thu Oct 12, 2017 1:31 pm 
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Site Admin
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 1027
Hello Travel_Drone

Are you restoring a project specifically or are you importing video clips?

At what point does that message pop up on the screen?

Let me know please

regards

Androu Morgan

LumaTouch


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