Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact support@luma-touch.com.
It is currently Thu Sep 20, 2018 5:51 pm

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For answers to frequently asked questions and to contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 1.6.7 is now available on the App Store, which includes a number of improvements and bug fixes.


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PostPosted: Thu Oct 05, 2017 4:49 pm 
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Adept
Adept

Joined: Fri Mar 14, 2014 8:39 am
Posts: 115
Hi, there —

When I was responding to another thread, I created a movie in LumaFusion, rendered to my Camera Roll. The settings I had set in LumaFusion were to expert as .mp4 video. When I tried to upload the video from my camera roll to this forum, I got an error message that .mov files are not allowed. It’s not a .mov file, though, so I’m confused. I rendered it to Dropbox and posted a link to the file, and Dropbox sees it as a .mp4 file, so I’m suspecting the the issues is actually with the forum software, and not LumaFusion. That said, in case it’s a bug in LF, it seems to be a good idea to let you know.

- Dex


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PostPosted: Fri Oct 06, 2017 8:28 am 
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Site Admin
Site Admin

Joined: Mon Feb 25, 2013 6:17 pm
Posts: 1317
Hello sfdex

this isn't a bug in LumaFusion, it's an issue with the forum. We don't allow uploading of videos. The error message doesn't distinguish what type of video.

We do allow people to put in links to videos.

regards

Androu Morgan

LumaTouch


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