Luma Touch Support Forums

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It is currently Fri Oct 20, 2017 12:36 pm

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LumaFusion 1.4.5 is now available on the App Store. This update fixes issues with exports.
LumaFX and LumaClip 2.3.1 are now available on the App Store. This fixes export problem for iOS 9 users


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PostPosted: Mon Oct 02, 2017 1:42 pm 
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When I have a video clip on all three video tracks after about a second or two it stop playing back


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PostPosted: Mon Oct 02, 2017 8:31 pm 
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Hello ExZxImages

what sort of media are you using?

regards

Androu Morgan

LumaTouch


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PostPosted: Tue Oct 03, 2017 6:52 am 
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Canon C100 mp4


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PostPosted: Wed Oct 04, 2017 11:47 am 
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Hello ExZxImages

Thanks for this information, but it doesn’t tell me anything about the media, just the camera and the file type.

What else can you tell me about this issue? Which iPad/iPhone are you using?
What type of media are you editing with (i.e 4K, which type of 4K DCI or UHD?, what frame rate, etc)?

Regards

Androu Morgan

LumaTouch


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PostPosted: Wed Oct 04, 2017 4:41 pm 
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1920by1080 frame rate 24


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PostPosted: Wed Oct 04, 2017 4:42 pm 
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also I'm using ipad pro 1st generation


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PostPosted: Thu Oct 05, 2017 8:48 am 
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Hello ExZxImages

the simplest thing to try in this situation would be to close all apps, then power cycle you iPad. Then take a look at the playback.

Let me know please

regards

Androu Morgan

LumaTouch


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