Luma Touch Support Forums

Luma Touch (luma-touch.com) provides support and a great community for Luma Touch apps. Email info@luma-touch.com to get the registration code (or find it in the app store description).
It is currently Sat Sep 23, 2017 11:07 am

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LumaFusion 1.3.6 is now available on the App Store. This update improves editing performance and fixes a few issues.
LumaFX and LumaClip 2.3.1 are now available on the App Store. This fixes export problem for iOS 9 users


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PostPosted: Thu Sep 07, 2017 8:32 am 
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Joined: Thu Sep 07, 2017 8:25 am
Posts: 1
OK
To get started, i'm really pissed off by this problem
As i had been working on my video project for about 20 hours just to find out when exporting that the sound quality after export is SHIT.
Sound quality when editing in the timeline is normal but it will turn bad after exporting.

Is there any temporarily fix for this problem as i don't want to spend another 20 hours to work on other video editing software on my Mac anymore and i need to use this video very soon.

This just disappoint me very much as i have really high hope for this app at first.


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PostPosted: Thu Sep 07, 2017 9:08 am 
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Grand Master
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Joined: Fri Mar 01, 2013 3:21 pm
Posts: 991
Location: England
Well the first thing is not to be rude

I understand your frustration

Can you give more information regarding the clips, bitrates etc

What are you exporting to

That way we can help


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PostPosted: Fri Sep 08, 2017 3:15 am 
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Adept
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Joined: Mon Jun 26, 2017 3:05 am
Posts: 102
Location: Scotland
Also, are you running iOS 11 beta or iOS 10?
Do you have a single clip that on it's own causes this problem that you can share for us to test?


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PostPosted: Mon Sep 11, 2017 1:44 pm 
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Site Admin
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 902
Hello Banktmm

It would be good to know more about what the bad sound quality is. Is it in places where you have music?
Is it blown out? Are there places where the sound is ok?

Please let us know

regards

Androu Morgan

LumaTouch


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