Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact support@luma-touch.com.
It is currently Thu Nov 23, 2017 9:49 am

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For answers to frequently asked questions please see our support page https://luma-touch.com/support. You can contact us from our support page, or email us directly at support@luma-touch.com.

LumaFusion 1.4.8 is now available on the App Store. This update resolves some audio preview issues as well as other bug fixes

LumaFX 2.4.3 is now available on the App Store. This fixes additional issues for iOS 9 users


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PostPosted: Thu Sep 07, 2017 8:32 am 
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Joined: Thu Sep 07, 2017 8:25 am
Posts: 1
OK
To get started, i'm really pissed off by this problem
As i had been working on my video project for about 20 hours just to find out when exporting that the sound quality after export is SHIT.
Sound quality when editing in the timeline is normal but it will turn bad after exporting.

Is there any temporarily fix for this problem as i don't want to spend another 20 hours to work on other video editing software on my Mac anymore and i need to use this video very soon.

This just disappoint me very much as i have really high hope for this app at first.


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PostPosted: Thu Sep 07, 2017 9:08 am 
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Grand Master
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Joined: Fri Mar 01, 2013 3:21 pm
Posts: 1113
Location: England
Well the first thing is not to be rude

I understand your frustration

Can you give more information regarding the clips, bitrates etc

What are you exporting to

That way we can help

_________________
Soon as I was in my bed, the music played inside my head


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PostPosted: Fri Sep 08, 2017 3:15 am 
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Adept
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Joined: Mon Jun 26, 2017 3:05 am
Posts: 121
Location: Scotland
Also, are you running iOS 11 beta or iOS 10?
Do you have a single clip that on it's own causes this problem that you can share for us to test?


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PostPosted: Mon Sep 11, 2017 1:44 pm 
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Site Admin
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 1020
Hello Banktmm

It would be good to know more about what the bad sound quality is. Is it in places where you have music?
Is it blown out? Are there places where the sound is ok?

Please let us know

regards

Androu Morgan

LumaTouch


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