Luma Touch Support Forums

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It is currently Wed Oct 18, 2017 6:06 am

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LumaFusion 1.3.6 is now available on the App Store. This update improves editing performance and fixes a few issues.
LumaFX and LumaClip 2.3.1 are now available on the App Store. This fixes export problem for iOS 9 users


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 Post subject: Error Message 11841
PostPosted: Tue Aug 01, 2017 5:54 am 
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Joined: Wed Jun 07, 2017 1:18 am
Posts: 3
Hello

I'd just finished working on my project when suddenly the whole project has just disappeared! I can see it in the timeline, but the screen is black; even if I double-tap on a sequence.

I've tried to save what I can, but I keep getting the error message "Domain error 11841". What does this mean? Are you able to fix it, or do I need to delete the app and reload it?

Thanks in advance for your assistance!


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 Post subject: Re: Error Message 11841
PostPosted: Tue Aug 01, 2017 10:02 am 
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Site Admin
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 998
Hello Tyberlin

please close the app and re-start it. This should help with this issue.

If this issue continues then ensure that the timeline is in insert mode.
Then look for any black clips on the main timeline that have transition attached to them.
Remove the transition by tapping on it and then tapping on the trash can icon.

The error message you are getting is odd, what are you doing when you get that message?

regards

Androu Morgan

LumaTouch


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 Post subject: Re: Error Message 11841
PostPosted: Mon Aug 07, 2017 1:52 am 
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Joined: Wed Jun 07, 2017 1:18 am
Posts: 3
Hi Androu

Thanks for your help! I have now actually to get the film project uploaded again and am looking the transitions on the blank clips :)

This message was sent every time I tried to save the project, afraid of losing what I had already done.

Best
Tyrone


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