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It is currently Thu Aug 17, 2017 12:18 pm

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LumaFusion 1.3.6 is now available on the App Store. This update improves editing performance and fixes a few issues.
LumaFX and LumaClip 2.3.1 are now available on the App Store. This fixes export problem for iOS 9 users


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PostPosted: Tue Jul 18, 2017 11:00 pm 
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Joined: Thu Oct 20, 2016 3:55 pm
Posts: 4
Hi,

This is one I don't know how to reproduce but that would occur several times during an editing session on my iPad Pro 10.5 (on 10.3.2)

After an edit (could be adding content to the timeline or trimming a clip already on the timeline), this happens :

- the viewer displays black and a spinner at the center of it indefinitely
- the playhead snaps to the very beginning of the timeline and can't be move elsewhere
- all buttons in the viewer are greyed out (but undo), making playing the project impossible

The only way I've found to exit that state is to undo, the redo the last edit.


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PostPosted: Wed Jul 19, 2017 9:19 am 
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 792
Hello guillaume

I'm sorry that you are experiencing this issue. It is something that we are working on to resolve as soon as possible

Pressing undo is one way to recover from this state. The other thing to do is to stop the app and re-start it again.

What type of video clip are you editing with? 4K or 1080?
which version of our app are you using?

Please let me know

regards

Androu Morgan

LumaTouch


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PostPosted: Wed Jul 19, 2017 1:41 pm 
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Joined: Thu Oct 20, 2016 3:55 pm
Posts: 4
Hi Andru,

I was editing 1080p footage shot at 50fps at about 50Mbps with filmic pro, together with 1080p at 30fps at about 18Mbps (time lapses shot with Apple camera app).

I noticed this behaviour in 1.3.6 and the previous version i had installed, probably 1.3.5...

Also, audio playback wouldn't work after this. if occurred.

G


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PostPosted: Wed Jul 19, 2017 3:40 pm 
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 792
Hello guillaume

Please install the latest version from the App Store (1.3.7.477)
This version will have the latest fixes in it and might help you in your edit.

Please let me know how this works for you

regards

Androu Morgan

LumaTouch


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PostPosted: Thu Aug 10, 2017 6:22 am 
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Joined: Thu Oct 20, 2016 3:55 pm
Posts: 4
Thanks Androu,

so far, I haven't seen this bug again while using the latest build of LF.


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PostPosted: Thu Aug 10, 2017 10:41 am 
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 792
Hello guillaume

thanks for the update, I'm glad that things are working for you.

regards

Androu Morgan

LumaTouch


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