Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact support@luma-touch.com.
It is currently Sun Nov 19, 2017 5:13 am

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For answers to frequently asked questions please see our support page https://luma-touch.com/support. You can contact us from our support page, or email us directly at support@luma-touch.com.

LumaFusion 1.4.8 is now available on the App Store. This update resolves some audio preview issues as well as other bug fixes

LumaFX 2.4.3 is now available on the App Store. This fixes additional issues for iOS 9 users


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 Post subject: Frozen During Export
PostPosted: Mon Jul 17, 2017 12:00 pm 
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Joined: Mon Jul 17, 2017 11:56 am
Posts: 3
I've got a video that is about 3 mins long with several short clips. Whenever I try and export the video it freezes at different points. I've tried duplicating the project and I've tried different sizes and no luck on getting the video out of LumaFusion. I'm using an iPad Pro 12.9 with 24gb of free space.

Any ideas? I >REALLY< need to get this video rendered ASAP :(


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 Post subject: Re: Frozen During Export
PostPosted: Mon Jul 17, 2017 12:51 pm 
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Grand Master
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Joined: Fri Mar 01, 2013 3:21 pm
Posts: 1102
Location: England
Hi bily

... unlikely, but try force closing all apps then shut down and restart your iPad

_________________
Soon as I was in my bed, the music played inside my head


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 Post subject: Re: Frozen During Export
PostPosted: Mon Jul 17, 2017 2:25 pm 
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Joined: Mon Jul 17, 2017 11:56 am
Posts: 3
Quote:
Hi bily

... unlikely, but try force closing all apps then shut down and restart your iPad
Hi I did try this and still no change. Interesting test, I tried to export just the audio and it too gets stuck while exporting.

I also tried to export the project and it says it exported however I can not find ANY of the files it says it exported :(


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 Post subject: Re: Frozen During Export
PostPosted: Mon Jul 17, 2017 3:08 pm 
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Joined: Mon Jul 17, 2017 11:56 am
Posts: 3
Not to Jinx it, but I may have figured out a work around. I exported the Movie but selected "Other App / Airdrop" and that let me render the movie and give me an option to then save it to the Camera Roll and there it was!


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 Post subject: Re: Frozen During Export
PostPosted: Mon Jul 17, 2017 4:44 pm 
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Site Admin
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 1020
Hello bily

that is very odd, but I'm glad that it worked for you.

It would be great if we could see your project to try and figure out why it didn't work the first time.

I'll email you separately and ask you

regards

Androu Morgan

LumaTouch


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