Luma Touch Support Forums

Luma Touch (luma-touch.com) provides support and a great community for Luma Touch apps. Email info@luma-touch.com to get the registration code (or find it in the app store description).
It is currently Sat Aug 19, 2017 2:15 am

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LumaFusion 1.3.6 is now available on the App Store. This update improves editing performance and fixes a few issues.
LumaFX and LumaClip 2.3.1 are now available on the App Store. This fixes export problem for iOS 9 users


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 Post subject: iTunes import bug
PostPosted: Thu Jun 01, 2017 6:04 pm 
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Joined: Sun Apr 16, 2017 6:21 pm
Posts: 4
Videos that I am attempting to import from iTunes are not showing up in the list imported clips in the LumaFusion app. When I check on the app's size on my iPad, it is showing that the app is much larger, like the video is there, but it does not appear. iTunes says that it successfully exported the clip. I have attempted multiple imports, restarted LumaFusion, and I have even deleted and reinstalled LumaFusion. This has been happening since yesterday's update. Thanks for your help!


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 Post subject: Re: iTunes import bug
PostPosted: Fri Jun 02, 2017 12:53 pm 
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Site Admin
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 796
Hello RamboZelda

It looks like at some point the functionality got broken. We will fix for the next update, I’m very sorry for the inconvenience.

I might recommend that you try the app iMazing or iExplorer (both have a free trial period), which will allow you to directly copy the files into the UserMedia folder (or any subfolder of UserMedia). In that case the media should show up automatically the next time the app comes to the foreground.

Regards

Androu Morgan

LumaTouch


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