Luma Touch Support Forums

I am able to see the server when I use Import Media>Sources>Wireless/Network Drives. When I select it, there is no login box appearing. All I get is "Error reading information from smb. Network error".

There are several other network sources which I am able to access with no problems.
I have no other problems with the Nas.
I am using LF 1.7 and Mojave on an iMac.

Any help would be appreciated, especially from synology users who have successfully connected.

Hi jesswin

Welcome to the forum

What iThing are you using?
Do you see a login if you rotate your device?
Can you post a screenshot so we can see what you (don’t) see?

_________________
.. Good things come to those who wait

Hi knobbydave,

Thanks for checking in.Sorry to have given incomplete information.

I am using and iPad Pro 11" 2018 primarily but also have lf installed on a 2018 iPhone XS Max. I am having the same connection problem with both devices.

I have attempted to attach an iPad screenshot showing the listing of network devices. SDSSERVER is my Nas. When I choose it, I never see a login box but I immediately get the network error message that I mentioned in my original post. I tried rotating the device but there is no difference.

Hope this helps. I'm off to bed now but will check back later.

Mmmm

Just a thought ... when you try it, is your NAS 'awake'?

I tried it just on my phone and got the same as you.

I 'woke my NAS up' with my Mac so the drives were spun up etc and then got the login screen

_________________
.. Good things come to those who wait

GOT IT!

I needed to change the SMB set up on my NAS.

There is a setting in the SMB protocol for the minimum SMB. I had this set for SMB 2 and above. When I changed it to SMB 1, I was able to access the NAS from LF.

Thanks for your help.

I’m having a similar issue as OP connecting to my Synology NAS...

After the login prompt after choosing the device name, I get an error message:

I believe it, too, to be an SMB version incompatibility between SMBv2+ and LumaFusion. For the longest time, I typically used FileBrowser to download media onto my iPad locally first and then imported the media into LumaFusion. When I saw wireless device support available in LumaFusion a while back, I got all excited since I could then bypass the FileBrowser transfer step. But then I soon realized it wouldn’t work due to SMB version incompatibility since I am using v2.

Do you know if LumaFusion will support SMBv2 in the future? Microsoft and US-CERT has provided guidance that administrators consider moving away from using v1 at the service level. https://www.us-cert.gov/ncas/current-ac ... -Practices.

I keep checking in LumaFusion to see if v2 support was added in a subsequent release, but no love thus far... 8-)

PS: great work on developing such an exceptional product for iOS!

Here's my Synology Settings - it's a DS218+

Any help?

_________________
.. Good things come to those who wait