Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found by emailing support@luma-touch.com.
It is currently Mon Oct 26, 2020 2:26 am

All times are UTC-07:00


To contact us directly, please use our support page at https://luma-touch.com/support.

LumaFusion 2.3.2 is now available in the App Store


Post new topic  Reply to topic  [ 6 posts ] 
Author Message
 Post subject: Issues with Exporting
PostPosted: Fri Apr 17, 2020 11:28 am 
Offline

Joined: Wed Apr 15, 2020 2:50 pm
Posts: 3
Evening all, was wondering if someone can help me with this temperamental bug that appears on and off and unfortunately it’s starting to really anger me as the other day I did 3 videos, backed up the projects, no issue what so over. For the last two days this error has been consistent and is delaying my content upload.

I own an iPad Pro (12.9)
Software is up to date
300gb free in memory
App is up to date
Etc

Export is 2k, 60fames, ultra video 70


If anyone can help it be much appreciated


Attachments:
614C9BA0-363F-4117-A8D3-1E719F336780.jpeg
614C9BA0-363F-4117-A8D3-1E719F336780.jpeg [ 60.22 KiB | Viewed 2270 times ]
Top
   
PostPosted: Fri Apr 17, 2020 12:45 pm 
Offline
Site Admin
Site Admin
User avatar

Joined: Fri Mar 01, 2013 3:21 pm
Posts: 2945
Location: A small island off the coast of Europe
Where are you trying to export them to?

_________________
.. Good things come to those who wait


Top
   
PostPosted: Fri Apr 17, 2020 4:49 pm 
Offline

Joined: Wed Apr 15, 2020 2:50 pm
Posts: 3
This is when exporting to the photos album on my device


Top
   
PostPosted: Fri Apr 17, 2020 9:47 pm 
Offline
Site Admin
Site Admin
User avatar

Joined: Fri Mar 01, 2013 3:21 pm
Posts: 2945
Location: A small island off the coast of Europe
You could try the ‘optimise and consolidate’ project option before exporting

You could also try the ‘prefer alternate export’ option in preferences

_________________
.. Good things come to those who wait


Top
   
PostPosted: Fri Apr 17, 2020 11:49 pm 
Offline

Joined: Wed Apr 15, 2020 2:50 pm
Posts: 3
Would “optimise and consolidate” compromise quality?


Top
   
PostPosted: Sat Apr 18, 2020 2:12 am 
Offline
Site Admin
Site Admin
User avatar

Joined: Fri Mar 01, 2013 3:21 pm
Posts: 2945
Location: A small island off the coast of Europe
Did you try it?

From the user guide:

Optimize and Consolidate Project
You will see two options on the Optimize and Consolidate panel. The first option, Optimize and Consolidate resolves most performance and sync issues that can arise in the event that LumaFusion does not receive reliable file data from outside the app. This option assures that all media in your project is encoded in an iOS compatible format at the highest possible quality that your device supports.
Both Optimize and Consolidate and Consolidate Only will create a duplicate project with the text “Opt” or “Cons” appended. The media for the duplicated project will be copied into the Imported folder in your LumaFusion Library and can be found in the LumaFusion > UserMedia folder in the Files App.
Consolidate Only without optimizing can be useful in order to ensure the portions of the media used in your consolidated project are located in the LumaFusion directory and not inadvertently removed from your device by an external action (including deletion to save space).

_________________
.. Good things come to those who wait


Top
   
Display posts from previous:  Sort by  
Post new topic  Reply to topic  [ 6 posts ] 

All times are UTC-07:00


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Limited