Luma Touch Support Forums

Luma Touch (luma-touch.com) provides support and a great community for Luma Touch apps. Email info@luma-touch.com to get the registration code (or find it in the app store description).
It is currently Wed Sep 20, 2017 4:30 pm

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LumaFusion 1.3.6 is now available on the App Store. This update improves editing performance and fixes a few issues.
LumaFX and LumaClip 2.3.1 are now available on the App Store. This fixes export problem for iOS 9 users


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PostPosted: Tue Apr 04, 2017 4:47 am 
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Joined: Tue Apr 04, 2017 4:41 am
Posts: 1
Hi I recently purchasrd and downloaded your app on my iPhone 7 plus and it is AMAZING. Upon saying that, the only problem I have is every couple of hours whenever I try and open the app it immediately crashes until I delete the app and re download it from the app store. This app is by far the best editor for iOS please help and fix this issue.


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PostPosted: Tue Apr 04, 2017 7:45 am 
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Grand Master
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Joined: Fri Mar 01, 2013 3:21 pm
Posts: 987
Location: England
Hi Aaron

Welcome to the forum - glad you like the app - well, almost :D

Sorry you're having problems

Can you supply a bit more info

What version of IOS are you up to
Are you jailbroken?
How much free space do you have?
Are you starting a project when it crashes?

Have you tried force closing all running apps (double click home button and swipe up) then restarting your phone?


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PostPosted: Fri Apr 14, 2017 11:31 am 
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Site Admin
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Joined: Mon Feb 18, 2013 11:01 pm
Posts: 2833
Hi Aaron0389,

Are you still having this problem?

Are you using media imported or media already on your device?

_________________
Terri Morgan
LumaTouch


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