Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact support@luma-touch.com.
It is currently Sat Nov 18, 2017 8:29 am

All times are UTC-07:00


For answers to frequently asked questions please see our support page https://luma-touch.com/support. You can contact us from our support page, or email us directly at support@luma-touch.com.

LumaFusion 1.4.8 is now available on the App Store. This update resolves some audio preview issues as well as other bug fixes

LumaFX 2.4.3 is now available on the App Store. This fixes additional issues for iOS 9 users


Post new topic  Reply to topic  [ 3 posts ] 
Author Message
PostPosted: Tue Apr 04, 2017 4:47 am 
Offline

Joined: Tue Apr 04, 2017 4:41 am
Posts: 1
Hi I recently purchasrd and downloaded your app on my iPhone 7 plus and it is AMAZING. Upon saying that, the only problem I have is every couple of hours whenever I try and open the app it immediately crashes until I delete the app and re download it from the app store. This app is by far the best editor for iOS please help and fix this issue.


Top
   
PostPosted: Tue Apr 04, 2017 7:45 am 
Offline
Grand Master
Grand Master
User avatar

Joined: Fri Mar 01, 2013 3:21 pm
Posts: 1100
Location: England
Hi Aaron

Welcome to the forum - glad you like the app - well, almost :D

Sorry you're having problems

Can you supply a bit more info

What version of IOS are you up to
Are you jailbroken?
How much free space do you have?
Are you starting a project when it crashes?

Have you tried force closing all running apps (double click home button and swipe up) then restarting your phone?

_________________
Soon as I was in my bed, the music played inside my head


Top
   
PostPosted: Fri Apr 14, 2017 11:31 am 
Offline
Site Admin
Site Admin
User avatar

Joined: Mon Feb 18, 2013 11:01 pm
Posts: 2876
Hi Aaron0389,

Are you still having this problem?

Are you using media imported or media already on your device?

_________________
Terri Morgan
LumaTouch


Top
   
Display posts from previous:  Sort by  
Post new topic  Reply to topic  [ 3 posts ] 

All times are UTC-07:00


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Limited