Luma Touch Support Forums

Luma Touch (luma-touch.com) provides support and a great community for Luma Touch apps. Email info@luma-touch.com to get the registration code (or find it in the app store description).
It is currently Mon Aug 21, 2017 5:08 am

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LumaFusion 1.3.6 is now available on the App Store. This update improves editing performance and fixes a few issues.
LumaFX and LumaClip 2.3.1 are now available on the App Store. This fixes export problem for iOS 9 users


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 Post subject: Loss password
PostPosted: Thu Oct 20, 2016 3:33 am 
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Adept
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Joined: Mon Sep 15, 2014 9:59 am
Posts: 126
Location: India
I forgot my password. I went through the intimation like furnishing of my mail I'd etc. Afterward, message came stating that, necessary information would be sent to my mail ID but it might take 15 minutes or so. This is happening for the past one week. I am enclosing a screenshot.
I posted in FB iOS group. No one appear to have seen.
You may ask how could I come to the forum. I went to the old mail and got the old reset message and luckily opened.
Now I want to change the password, kindly guide me as there is no option and no mention about it in FAQ.


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 Post subject: Re: Loss password
PostPosted: Thu Oct 20, 2016 11:27 am 
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Joined: Mon Feb 18, 2013 11:01 pm
Posts: 2801
Hi Balatv44,

You should see your Control Panel in the upper right. Click on that, and then go to Profile, and then Account Settings. Here you should find the password settings.

_________________
Terri Morgan
LumaTouch


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 Post subject: Re: Loss password
PostPosted: Thu Oct 20, 2016 8:59 pm 
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Adept
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Joined: Mon Sep 15, 2014 9:59 am
Posts: 126
Location: India
Thanks. I will try.


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 Post subject: Re: Loss password
PostPosted: Thu Oct 20, 2016 9:07 pm 
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Adept
Adept

Joined: Mon Sep 15, 2014 9:59 am
Posts: 126
Location: India
When I have forgotten the password, how to post the current password in the user control Panel.
I am u able to change my password.
Please help.
I posed the same problem in my my original post.


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 Post subject: Re: Loss password
PostPosted: Sat Oct 22, 2016 9:29 am 
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Joined: Mon Feb 18, 2013 11:01 pm
Posts: 2801
Balatv44 - Thanks for the mail telling me you're all set up!

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Terri Morgan
LumaTouch


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