Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact support@luma-touch.com.
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For answers to frequently asked questions please see our support page https://luma-touch.com/support. You can contact us from our support page, or email us directly at support@luma-touch.com.

LumaFusion 1.4.8 is now available on the App Store. This update resolves some audio preview issues as well as other bug fixes

LumaFX 2.4.3 is now available on the App Store. This fixes additional issues for iOS 9 users


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PostPosted: Thu Aug 18, 2016 9:31 am 
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Grand Master
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Strange

Can you do a delete/reinstall?

What is the clip taken on?

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Soon as I was in my bed, the music played inside my head


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PostPosted: Sun Dec 25, 2016 1:35 pm 
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The same here. It freezes after 0.03 sec's and doesn't doing anything anymore. Just installed the latest beta test version, but problem remains the same. Even after closing (swiping) the app and a hard reboot of the iPad Pro.
I have the same problem. :|


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PostPosted: Sun Dec 25, 2016 1:40 pm 
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Hi lumanewbie

Welcome to the forum

What version of the app are you using?

What was the clip taken on?

The developers are enjoying Christmas and a well earned rest but we will help on here if we can

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Soon as I was in my bed, the music played inside my head


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PostPosted: Sun Dec 25, 2016 2:18 pm 
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Hi lumanewbie

Welcome to the forum

What version of the app are you using?

What was the clip taken on?

The developers are enjoying Christmas and a well earned rest but we will help on here if we can
I am actually using lumafusion. It is a timelapse video that is 2 seconds long.

Thank you so much for the quick response! Merry Christmas!


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PostPosted: Mon Dec 26, 2016 3:05 am 
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Mmmm

So is it just that 2 second clip on its own that you are trying to slow down?

Is the clip between other clips?

What was the slow mo taken with?

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Soon as I was in my bed, the music played inside my head


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PostPosted: Mon Dec 26, 2016 6:01 pm 
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Mmmm

So is it just that 2 second clip on its own that you are trying to slow down?

Is the clip between other clips?

What was the slow mo taken with?
I am trying to reverse a 2-second clip. It's a clip between other clips. It sometimes work, but most of the time, it freezes.


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PostPosted: Mon Dec 26, 2016 8:49 pm 
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Any fades etc either side?

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Soon as I was in my bed, the music played inside my head


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PostPosted: Mon Dec 26, 2016 8:52 pm 
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Any fades etc either side?
No. I am just simply applying the reverse mode, and when I am checking it, it just wouldn't completely process, just stays until the 0.03-second mark. Like this:
Attachment:
IMG_0269.JPG
IMG_0269.JPG [ 234.51 KiB | Viewed 461 times ]


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PostPosted: Mon Dec 26, 2016 10:55 pm 
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We will be putting out an update next week with changes to speed control. I will make sure we take a look at this problem before we submit!

Thank you!

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Terri Morgan
LumaTouch


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PostPosted: Tue Dec 27, 2016 6:47 pm 
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We will be putting out an update next week with changes to speed control. I will make sure we take a look at this problem before we submit!

Thank you!
Thank you for your time looking into this. I will be looking forward to your update and will let you know how it turns out. Thanks once again.


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