|Luma Touch Support Forums
|When I try to import a video, no videos appear.
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|Author:||cdemiris99 [ Sat Jun 17, 2017 8:46 am ]|
|Post subject:||When I try to import a video, no videos appear.|
The most likely cause of this problem is that LumaFX doesn't have permission to access Photos.
- Open the Settings app
- Scroll down to the LumaFX settings
- Make sure that Allow LumaFX Access To Photos is turned On.
If that doesn't resolve the problem, we recommend deleting and reinstalling the LumaFX app, and trying again.
If that still doesn't resolve your problem, please contact us at firstname.lastname@example.org
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