Luma Touch Support Forums

Welcome to the Luma Touch community forums, a great place to get help and share ideas with other users. The registration code can be found in the App Store release notes or contact support@luma-touch.com.
It is currently Thu Nov 23, 2017 9:43 am

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For answers to frequently asked questions please see our support page https://luma-touch.com/support. You can contact us from our support page, or email us directly at support@luma-touch.com.

LumaFusion 1.4.8 is now available on the App Store. This update resolves some audio preview issues as well as other bug fixes

LumaFX 2.4.3 is now available on the App Store. This fixes additional issues for iOS 9 users


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 Post subject: App crashes.
PostPosted: Thu Dec 22, 2016 11:13 am 
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Joined: Sun Dec 20, 2015 10:11 am
Posts: 24
Just downloaded LumaClip to trim a video, I had downloaded it previously , but deleted it during a tidy up.

App crashes as soon as you see the splash screen, never had this problem before.

iPad2 running ios 9.2.1, 7.6gB free memory.

Thanks.


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 Post subject: Re: App crashes.
PostPosted: Tue Feb 14, 2017 5:35 pm 
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Site Admin
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 1020
Sorry Tim

I hadn't seen your post until now.

Would you let me know if this is still happening. What version of the app are you running?

If it is still happening, try deleting the app from your iPad, then re-install the app.

Let me know what happens

regards

Androu Morgan

LumaTouch


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 Post subject: Re: App crashes.
PostPosted: Tue Feb 14, 2017 11:10 pm 
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Joined: Sun Dec 20, 2015 10:11 am
Posts: 24
Androu,

It's OK now. I was on ios 9.2, I eventually upgraded to ios 9.3.2 and it worked fine.

Thanks,

Tim.


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 Post subject: Re: App crashes.
PostPosted: Wed Feb 15, 2017 10:00 am 
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Joined: Mon Feb 25, 2013 6:17 pm
Posts: 1020
Excellent

Androu Morgan

LumaTouch


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