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LumaFusion 1.3.6 is now available on the App Store. This update improves editing performance and fixes a few issues.
LumaFX and LumaClip 2.3.1 are now available on the App Store. This fixes export problem for iOS 9 users


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PostPosted: Fri Feb 12, 2016 3:12 pm 
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Joined: Fri Feb 12, 2016 3:03 pm
Posts: 3
LumaClip always crashes and throws me back to the iPad home screen when I tap the gears icon with a video open in the app. I've tried uninstalling and reinstalling several times. This already kept happening before the latest update, and still does.

Steps to replicate this consistently (always) for me:

1. Install app.
2. Start app.
3. Tap gears icon. At this point the app doesn't crash.
4. Restore purchases.
5. Tap the import icon and import a brief video clip (taken on the same iPad using the Camera app) from the Photos app into LumaClip.
6. Tap gears icon. At this step there is always a crash for me. Restarting the app doesn't help; tapping the gears icon produces a crash.

I'm using the app on an iPad Pro 128Gb, iOS 9.2.1. Please let me know if I can provide more information.

P.S. I love this new app - thank you very much for making it!


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PostPosted: Tue Feb 16, 2016 12:24 pm 
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Joined: Mon Feb 18, 2013 11:01 pm
Posts: 2801
Hi Simo,

Sorry for the delay in response. It was a holiday here yesterday and I completely forgot to check the forum (after all, it isn't a holiday everywhere!)

We did find a bug where the metadata on certain clips would cause this problem. So probably it would happen to some people all the time and others never (depending on their clips).

We have fixed this bug and the new version is in review with Apple. It should be released within a few days - keep your eye out for version 1.0.2.

Thanks for contacting us!

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Terri Morgan
LumaTouch


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PostPosted: Tue Feb 16, 2016 1:53 pm 
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Joined: Fri Feb 12, 2016 3:03 pm
Posts: 3
Hi Terri,

That's great, thank you very much! I was sure this issue would have been spotted without me reporting it, but I thought I'd post just in case. :) Thanks again. I'll be leaving a five-star review soon.

Simo


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PostPosted: Wed Feb 17, 2016 3:12 pm 
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Thanks Simo, those good reviews really do help us a lot, and we appreciate that you would take your time to do that!

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Terri Morgan
LumaTouch


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