Luma Touch Support Forums

Luma Touch (luma-touch.com) provides support and a great community for Luma Touch apps. Email info@luma-touch.com to get the registration code (or find it in the app store description).
It is currently Wed Aug 16, 2017 10:46 pm

All times are UTC-07:00


LumaFusion 1.3.6 is now available on the App Store. This update improves editing performance and fixes a few issues.
LumaFX and LumaClip 2.3.1 are now available on the App Store. This fixes export problem for iOS 9 users


Forum locked  This topic is locked, you cannot edit posts or make further replies.  [ 1 post ] 
Author Message
PostPosted: Mon Jan 11, 2016 5:21 pm 
Offline
Site Admin
Site Admin
User avatar

Joined: Mon Feb 18, 2013 11:01 pm
Posts: 2801
If you have iCloud Photo Library turned ON, and you have Optimize iPad/iPhone storage turned ON, then some of the media shown on the import panel is stored in iCloud, and only a low-resolution proxie and thumbnail of the original is stored on your iOS device.
Attachment:
iCloud2.png
iCloud2.png [ 28.07 KiB | Viewed 1177 times ]
Normally, when you have a proper internet connection, and the media you are trying to import is compatible with your iOS device, then when you choose a clip for import, LumaClip will download the clip from iCloud and then import it.

However, if you have no internet connection, or if the clip is not compatible with this iOS device (for instance, you shoot 240fps clip or a 4K clip with an iPhone6, and your older iPad is not compatible with that clip), then you will get a message that says it cannot import.

- The first thing to try is to check your wireless connection in the Settings App.
- The second thing to try is to open the Photos App, locate the video, and then tap on the edit button. The Photos App may provide an explanation about why the item cannot be imported to your iOS device.

_________________
Terri Morgan
LumaTouch


Top
   
Display posts from previous:  Sort by  
Forum locked  This topic is locked, you cannot edit posts or make further replies.  [ 1 post ] 

All times are UTC-07:00


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Limited